Web Site Help

1. General

Unfortunately, not all browsers interpret the HTML specification in the same way and this can make it difficult to produce a site that works well on all of them. A further complication is the fact that different platforms (such as PC and Mac) will also affect the way a page is displayed. We have therefore tried to optimise this site for the majority of you who will be using Netscape or Microsoft Internet Explorer - versions 5 or later. If you are experiencing problems we would be grateful if you would send us details in our Feedback form so that we can iron them out.

We also welcome your comments on the design, navigation, ease of use, and any additional features you would like to see.

2. Window Size

Whilst our site can be viewed at a screen size of 800 x 600 pixels you will find it much better to use 1024 x 768 or bigger. If you are restricted to a small size of screen you may find it helpful to remove some of the header bars at the top of your browser (if your browser supports this feature).

3. Cookies

We use cookies, small files stored within your browser directory, for your shortlist as described below. These files take up very little space and do not compromise your security in any way so we do recommend that you leave cookies enabled in your browser preferences.

4. JavaScript

JavaScript should be enabled in your browser preferences.

5. Browser Version

If you are still using a version 3 (or earlier!) we would strongly recommend that you use the links below to update to the latest version.

Download Microsoft Internet Explorer (PC)

Download Firefox

Download Safari (Mac)

6. Shortlist

When viewing property descriptions you will find the facility to add, view or remove properties on a shortlist which is stored on your computer.

If you receive the message that your shortlist is empty it could be because you have not previously added any properties to your shortlist for that year, or you have removed them all.

Your shortlist for any given year will be automatically deleted at the end of that year.

Do remember that your shortlist is saved on the computer you use to view our Web site and will not appear if you subsequently access our site from another computer.

7. Security Certificates

When entering a secure page (Booking and Payment) you may get a warning message similar to the following:

'Unable to establish a secure connection to www.classic.co.uk. There is a problem with the security certificate from that site (the identity certificate has expired).The information you view will be readable to others while in transit, and it may not go to the intended party.'

This warning message will normally be confined to Netscape browsers version 4.06 (and earlier) on Mac and PC and Microsoft Internet Explorer version 5.0 (and earlier) on Mac only. The problem is due to a security component in your browser having expired and, as a result, your browser does not recognise that our site certificate has been issued by Verisign. You will get a similar warning message when you try to access any secure site using a Verisign certificate.

Despite this warning you will be able to connect securely and you can verify this by clicking on the Verisign logo on the Booking and Payment page. Your browser will show the normal 'secure link' padlock at the bottom of the page.

To avoid this warning you should download the latest version on Netscape or Microsoft Internet Explorer using the links above.

For more information about security certificates visit the Verisign FAQ site.